A tariff (or customs duty) is a tax placed on goods imported into a country. Customs authorities collect tariffs to regulate trade, protect domestic industries, and generate government revenue. Whenever international orders enter a destination country (such as the United States), customs agencies assess the contents to determine if duties or compliance fees apply.

To comply with US customs regulations, all shipments entering the United States are subject to local import duties, processing fees, and taxes - regardless of the package value.We partner with Zonos and Australia Post to process these charges upfront using a Delivered Duty Paid (DDP) system:Upfront Calculations at Checkout:When you enter your US address, our cart automatically calculates the required US import duties, taxes, and customs processing fees based on your specific items.No Surprise Bills:All customs charges are itemised in the cart, and collected in your store checkout total. You should not be asked to pay extra carrier handling fees or customs collection charges when the package is delivered to your door.Pre-Cleared Customs Processing:Because the required regulatory disclaimers and duties are submitted electronically before departure, your package moves through US Customs and Border Protection without being held for unpaid fees.

No, we cannot mark orders as a "Gift" or declare a lower item value on customs documentation.It is Legal FraudUnder international customs regulations (including US Customs and Border Protection laws), falsifying customs declarations by claiming a paid retail purchase is a personal gift - or undervaluing merchandise - is considered tax fraud and perjury. As a registered business, falsifying these legal declarations carries severe penalties, including hefty fines and loss of export licenses.Risk of Package Seizure & Customs DelaysUS Customs uses automated screening systems to flag commercial parcels falsely marked as gifts. If a parcel is flagged, customs agents will open and inspect the package. This leads to extended shipping delays, the assessment of forced duty re-evaluations, additional penalty fees for the recipient, or complete confiscation of the shipment.Protection for Your OrderDeclaring the full, accurate purchase value ensures that your package is properly insured by shipping carriers against loss or damage during transit.We process all duties and taxes transparently upfront at checkout through our Delivered Duty Paid (DDP) setup so your parcel arrives safely at your doorstep without illegal workarounds or surprise hold-ups!

We know that international customs rules can feel confusing. To protect our customers from overpaying and to prevent unnecessary customs delays, we don't rely on generic automated guesses.Item-by-item Auditing:Every single item in our catalog - from small batch embellishments to specialty papers - has been individually audited and verified against the official US Harmonized Tariff Schedule (HTS). We verify the exact material composition, manufacturing origin, and 10-digit tariff code for every product line down to the single piece.Precise Material & Country MappingTariffs vary depending on whether an item is paper, plastic, or fabric, as well as where it was manufactured. We map every product line accurately (distinguishing Australian-made goods from imported components) so that you are assessed the exact legally required duty.Integrated Pre-FilingBecause every product code and customs description is fully mapped with Zonos, your entry data is electronically transmitted to US Customs before your parcel even leaves Australia. This eliminates the chance for code mismatches, prevents double-taxation, and ensures your package moves through border processing cleanly.

Every physical product is assigned a specific Harmonized System (HS) code based on its material, shape, and intended use. Custom tariffs aren't "one size fits all" - for example, scrapbook paper, chipboard stickers, and puffy stickers each fall into separate tariff categories with different default rates set by local laws.

Certain products carry more than one tariff charge depending on how and where they were manufactured:General (Base) Duty: The standard customs rate based strictly on the product type and material, and vary between product classifications.Trade or Regulatory Tariffs: Additional duty surcharges (such as US Section 301 tariffs) applied to specific countries of origin or specific product types.For example, if an item is made from plastic or imported from a region subject to trade surcharges, those additional trade tariffs stack on top of the base duty rate.Some Australian made items are exempt from the General Duty under Free Trade Agreements, however other trade tariffs still apply.

The "General Rate" is not a single rate, and varies between product types - from as little as 3% all the way up to 25% for some categories. Countries set individual tariff rates based on local economic priorities:Raw & Basic Materials: Often carry lower duties to make manufacturing inputs affordable.Finished Goods & Specialty Crafts: May have different rates to balance trade with local producers.Specific Material Classifications: For example, die cut ephemera (Chapter 48) has a different duty structure than puffy embellishments (Chapter 39) or wood veneer shapes (Chapter 44).

Under United States trade laws (such as Section 307 of the Tariff Act and the Uyghur Forced Labor Prevention Act), US Customs and Border Protection conducts automated screening across all incoming international trade entries based on product tariff categories (such as textiles, paper, and plastics).Automated System Triggers: Customs screening software looks at tariff classification codes rather than the scale of the seller. Because these checks are automated, they screen all goods falling under specific product codes, whether produced in a large factory or crafted by an individual artisan in Australia.Supply Chain Transparency: These regulations require customs software to verify that neither the finished product nor its raw component materials (such as raw paper pulp or base plastics) originated from forced labor regions.

Section 301 tariffs are country-of-origin trade surcharges imposed by the United States government under Section 301 of the Trade Act of 1974. Rather than applying to all international trade, these specific tariffs target goods manufactured in China to balance trade practices and protect domestic industries.Follows Manufacturing Origin, Not Shipping Location:Section 301 tariffs are determined strictly by where a product was manufactured, not where it ships from. If an item was produced in China and imported to Australia, shipping it onward to a customer in the US still incurs the US Section 301 surcharge.Stacked On Top of Regular Duties:Section 301 duties are not a replacement for standard customs duties; they are an extra percentage stacked on top of the base US tariff rate (typically ranging from an extra 7.5% up to 25% or more depending on the material).Applies to Small Orders & Direct Parcels:Under US import rules, Section 301 surcharges apply to all commercial goods regardless of shipment size or value.

No. Customs import tariffs do not apply to digital downloads. Here's why:Purely Electronic DeliveryImport tariffs and HTS codes are designed strictly for physical goods crossing a physical border. Digital items - such as downloadable cut files (SVG/PNG), and printable scrapbooking collections - are delivered electronically over the internet. Because they do not pass through a customs port or border facility, US Customs (CBP) does not assess import duties or tariff charges on them.

If a cart contains both physical craft supplies and digital download files, the checkout system calculates customs duties only on the physical items. Digital products are automatically excluded from import fee calculations.